Privacy Policy
What personal data we collect
We collect personal information when you contact us, submit project ideas, or sign up for updates. This includes your name, email, and any craft feedback you choose to share.
- Name and contact details (when submitted)
- Messages or project submissions you send
- Email address for newsletter signups
- Technical data (browser type, device, usage logs)
- Feedback on projects or site features
We only collect the information needed to respond to your inquiry or improve our washi tape content. We do not request more data than necessary for these purposes.
How we use your data
Your data is used to answer your questions, review project submissions, send requested updates, and improve site content. We do not use your information for marketing unless you opt in.
Technical data helps us analyze site usage, fix issues, and enhance your crafting experience. All statistics are anonymized and used for internal improvements only.
Your privacy rights
As a Canadian user, you have rights over your data—access, correction, deletion, and portability. We respond to requests clearly and without delay.
Right to Access
You can ask to access the personal data we hold about you at any time. We’ll reply with a summary in a clear, direct format.
Right to Rectification
If your data is incomplete or incorrect, you have the right to ask us to fix it promptly.
Right to Erasure
You can ask us to delete your personal data, and we will remove it unless there is a legal reason to keep it.
Right to Data Portability
Request your data in a portable format for use elsewhere. We provide this within reasonable technical limits.
How we share your data
We do not sell or share your personal information with advertisers or unrelated third parties. Your data is only shared with service providers who help us operate the website.
Service providers are contractually required to safeguard your information and may only use it as instructed by us, following Canadian privacy law.
How we keep your data safe
We use security measures—including encrypted connections and access controls—to protect your personal data. Our team is trained to handle information securely and respect confidentiality.
While we take precautions, no online system is completely immune to breaches. If there’s ever a risk to your data, we’ll inform you as required by Canadian law.
Contact for Privacy Inquiries
Address: 204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada
Phone: +1-%17-241-4398
Email: content@lumadoxira.sbs